| Question:
|
What are your store hours?
|
| Answer:
|
Monday, Wednesday and Friday 10:00 AM to 5:30
PM. Tuesday and Thursday 10:00 AM to 8:00 PM.
Saturday 10:00 AM to 5:00 PM.
|
| Question:
|
What
do you charge for a jewelry appraisal?
|
| Answer:
|
Rather than un-fairly charge a fee based on a
% of the value of your jewelry, we charge on a
per item basis. The first item is $65.00 each additional item is $20.00 per piece.
|
| Question:
|
Will
Kleinhenz BUY my old jewelry?
|
| Answer:
|
We will try to assist you with your jewelry needs,
whatever they are. So YES we would be more than
willing to make an offer on pieces that you no
longer desire to own. Bring it in for us to take
a look at and we'll do our best to help you out.
|
| Question:
|
Do
you send your repairs out or perform repair work
on your premises?
|
| Answer:
|
Be assured, that in most cases, your jewelry
is repaired right here in our store and never
leaves the premises. On rare occasions we may
have to send items out to the manufacturer, however
be assured that while your items are with us,
they are adequately insured.
|
| Question:
|
What
type of Financing do you offer at Kleinhenz?
|
| Answer:
|
We accept major credit cards and offer extended
payments, interest free with a minimum purchase
through Wells Fargo Bank.
|
| Question:
|
Exactly
where are you located?
|
| Answer:
|
Just off I-90 at the Columbia Road Exit in Westlake,
Ohio. A map and driving directions are available
on our Directions
page.
|
