Frequently Asked Questions

What are your hours?

M-W-F 10am to 5:30pm
Tue & Thr 10am to 8pm
Saturday 10am to 5pm

Extended Hours during the Christmas Season including Sunday

Where are you located?

Kleinhenz is conveniently located just off I-90 at the Columbia Rd
Exit in Westlake at 25979 Detroit Rd. in Williamsburg Square Plaza

Do You Buy Gold?

Yes. Kleinhenz pays top dollar for your Gold, Platinum or Silver.

Do You Buy Diamonds?

Yes. Kleinhenz will make an offer on your Diamond.

Do you provide Jewelry Appraisals?

Yes. Kleinhenz provides Professional Jewelry Appraisals performed by GIA trained personnel accompanied with lifetime photographs.

What does an Appraisal cost?

$ 100.00 for the first item
$ 50.00 for each additional item

Does Kleinhenz offer any Financing?

Yes, Kleinhenz Jewelers offers 6,12, and 18 month financing, with approved credit, through Wells Fargo.

Do you Repair Jewelry?

Yes. We offer full service jewelry repair, from sizing to design of your jewelry.

Do you Repair Watches?

Yes. Kleinhenz will provide service on most brands of watches, including cell replacement and water-proofing as well as complete factory service as required.

What brands of Watches do you feature?

Rolex, Tissot, and Victorinox Swiss Army